What we build03 How we work04 Pricing05 Experience08 Questions09
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// Process · Software · Support On-site & remote · RO / EN
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Digital tools, tailored to the way you work.

We map how your company runs, build the system that fits it, and keep it running. Every module has a defined scope and a fixed price.

01 / Where time is lost

The cost is in the small things.

Each one looks minor. Together they add up to hours of admin every week, and to customers who quietly go elsewhere.

?
#01

Customer history in notebooks

Every visit starts with the same questions.

v3_FINAL_final.xlsx
#02

Five versions of one spreadsheet

Nobody is sure which one is current.

???
#03

Knowledge held by one person

When they're away, work waits.

orderdesk?
#04

Orders lost between steps

Paper moves slower than your customers.

02 / Example

Same work. One system.

Slide the dot across the same Tuesday morning at a car service, before and after. Swap the cars for patients, pallets or building sites: the story, and the fix, stay the same.

BeforeTue 09:12
clients_2024_v3_FINAL.xlsx
??
Tuesday Duster brakes?
call Ionescu
parts order → ?
invoice no. …
SB 07 ??? · oil + filters?
Mr Popa: coming back Thursday?
Inspections: call the clients!!
3
missed calls
Unknown08:41
Mr Popa08:55
Unknown09:07
Aftersame Tuesday
Clients › Andrei Munteanu⌕ search
AM
Andrei Munteanu
Dacia Duster SB 07 XYZ
Inspection due 14 Nov3 visitsClient since 2023
Visit history
10 Nov 2026Inspectionbooked
12 Aug 2026Oil + filters€128
3 Mar 2026Tyre change€36
21 Nov 2025Brake pads€104
Send inspection reminderNew visit
✓
Booked Mon 10 Nov, 09:00 · added to Today
Car serviceSMS · 09:12
Hello! Your car SB 07 XYZ is due for its inspection on 14 November. Shall we book you in? Reply YES.
YES
Done: Monday 10 Nov, 09:00. See you then!
Illustrative example · sample data← paper, calls, memory · one record, one reminder, one reply →
03 / What we build

Systems built around your process.

Web and mobile applications made for one company's way of working, not a generic package you have to adapt to.

#clientstatus
1045Atelier Brad
newin workdonenew
1044Ferma Olt
newin workdonenew
1043Vet Sud
newin workdonenew
/ops

Operations apps

Orders, jobs, clients and stock in one system instead of five files.

Order #2381ETA 14:30
ReceivedIn workReadyDelivered
QuoteInvoice
/portal

Client portals

Your clients check status, documents and invoices on their own.

jobs / week
/reports

Dashboards & reporting

Live figures from your own data, not a spreadsheet at month-end.

XLS MAIL SMS ACCT LOOP
/connect

Integrations

Connected to what you already use:
Excel, email, SMS, calendars, accounting exports.

request quote approval job bottleneck · 2 days waiting
/map

Process mapping

A LEAN analysis of how work flows, before a line of software is written.

SUPPLIERMetal Serv SRL TOTAL4.280,00 lei DUE15.10.2026
/assist

Automation

Where it truly saves time: reading documents, drafting replies, routing requests.

04 / How we work

Five modules.
One continuous loop.

Each module has a defined output and a fixed price.
You can stop after any of them and keep everything delivered so far.

M1fixed

Map

Process map, bottlenecks and a clear scope. Yours to keep.

→ process map · scope · estimate
M2fixed · S/M/L

Build

The system, built in short cycles with a demo every week.

→ working system · weekly demos
M3fixed

Deliver

Data migrated from your files, team onboarded, go-live.

→ data moved · team trained · live
M4monthly

Support

Fixes, updates and backups, with agreed response times.

→ fixes · updates · backups
M5monthly

Improve

Usage review and new features, planned together each quarter.

→ quarterly review · new features
↳ tap a module to jumpcycle 01 · then back to M1
05 / Pricing

Fixed prices.
No surprises.

Every module has a clear price, shown openly. Build starts from the price shown and is fixed in writing after the Map.
No VAT is added, and you can stop after any module.

Set from your location. You can change it.
30-minute process review
On site or online. No obligation.Online, at a time that suits your time zone. No obligation.
Work outside a package: / hour
Launch offer

−15% on Map, Build and Deliver for our first 3 clients. In return, we ask for a short testimonial and permission to publish the project as a case study, with no confidential data.

M1

Map

Up to ~15 people, 1–2 core processes.

one-off
3–5 working days

Up to ~50 people, 3–4 processes.

one-off
5–8 working days
  • Map of how the work runs today
  • Bottlenecks traced to their root cause (5 Why)
  • Time and money lost, per week
  • Target process and a prioritised roadmap
  • Fixed-price offer for Build module

Fully credited against Build module if you order it within 60 days. The map is yours either way.

M2

Build

One core workflow, done properly.

fixed after Map
3–4 weeksup to 6 screens2 roles
  • 1 integration: Excel import or email
  • One overview report

Two or three connected workflows.

fixed after Map
6–8 weeksup to 12 screensup to 4 roles
  • Up to 3 integrations: SMS, calendar, accounting export
  • Live dashboard
  • One automation, where it clearly saves time

Four or more workflows and a client portal.

fixed after Map
10–14 weeksup to 25 screenscustom roles
  • 4+ integrations and a client portal
  • Dashboards and exports
  • Automation where it clearly saves time
  • Web and phone, one system
  • A demo every week
  • 60-day warranty after go-live

Paid 40% at start, 30% at the mid-project demo, 30% on acceptance. Scope agreed in writing; changes only by written request. Source code handed over after final payment; full copyright transfer available as an option (+15%).

M3

Deliver

Up to 3 data sources and 15 users.

one-off
1–2 weeks2 training sessions

Many sources, paper records, up to 40 users.

one-off
2–3 weeks4 training sessions
  • Your files moved in, cleaned and checked
  • User accounts and access set up
  • Hands-on training and a quick guide per role
  • Go-live day with us on site
  • Remote go-live; an on-site visit is optional, travel at cost
  • 2 weeks of close support after launch

Also on its own: if a ready-made solution already fits your trade, we set it up and train your team instead of building it again.

M4

Support

The system stays safe, backed up and working.

/ month
  • EU hosting, SSL and domain renewal
  • Daily backups, restore tested each quarter
  • Security updates, monitoring and defect fixes
  • Response by the next business day

For teams that rely on the system every hour.

/ month
  • Everything in Essential
  • Critical issues answered within 4 business hours
  • 3 hours of small changes every month
  • Monthly usage report, restore tested monthly

Run to ITIL practice. Monthly, 30 days' notice, full data export on exit. SMS and other third-party usage billed at cost.

M5monthly

Improve

The system grows with the company, in planned steps.

/ month
  • 8 hours of development every month (unused hours roll over one month)
  • Quarterly review: usage data, feedback, next priorities
  • New features planned together, delivered with a demo

Requires an active Support plan. Monthly, 30 days' notice.

Fixed price per module Stop after any module 60-day warranty Your data, full export Weekly demo EU hosting No VAT added

Estimate your project

Pick the modules. You get an estimated range; the final price is fixed after the Map.
M1Map
M2Build
M3Deliver
M4Support
M5Improve
One-off, estimated
—
Monthly
—
Ask for a fixed offer→
06 / Under the hood

One source of truth for the whole company.

Information enters once and reaches everyone who needs it: your team, your customers, your accountant.

01
EU hostingData stored in the European Union.
02
Daily backupsAutomatic, with tested restores.
03
Role-based accessEach person sees what their job needs.
04
Full data exportYour data is yours, at any time.
05
Phone, tablet, desktopOne system, every screen.
07 / Getting started

From first call to a clear offer in one week.

No long presentations and no obligation.
You decide with the facts on the table.

DAY 130′

Process review

On site or online.
We look at how a normal day runs.

DAY 31 pg

Process map

Where time and money are lost, on a single page.

DAY 51 price

Fixed-price offer

Scope, price and timeline per module. You decide.

08 / Experience

Developed by professionals who know operations from the inside.

Our team brings together experience in purchasing, supply chain management and IT service management, gained in international automotive companies. We apply LEAN principles: we analyse how the work actually flows, remove the steps that add no value, and only then develop the solution. After implementation, we maintain it in line with ITIL practice, with the same rigour.

13+ yrs
Purchasing & supply chain
Automotive OEM and Tier-1 suppliers
6 yrs
IT service management
Service ownership, demand management, SLAs
ITIL
Certified practice
Incidents, changes and support done by the book
LEAN
Process improvement
Process mapping, 5 Why, root-cause analysis
09 / Questions

Straight answers.

The questions we hear most often in the first call.
Anything else, ask us directly.

01How soon will we see something working?

At the first weekly demo, in the first week of Build. A small system (S) goes live in 3–4 weeks, a medium one (M) in 6–8 weeks, a large one (L) in 10–14 weeks.

02What if we want to change something along the way?

You send a written change request. We reply with the price and the impact on the timeline before any work starts, so the fixed price stays fixed.

03Who owns the data and the application?

The data is yours, with a full export at any time. After final payment you receive the source code, with unlimited, perpetual rights to use and modify the application built for you. If your company needs full ownership of the copyright (for audits, investors or procurement rules), we transfer it in writing as an option, for 15% of the Build price.

04Do we have to give up the tools we use now?

No. We keep what works and connect to it: your invoicing and e-Factura software, Excel, email, calendars. We don't replace your accountant's tools.

05There is already an app for our trade. Would you still build one?

Not necessarily. If a ready-made app fits, we say so, then set it up, move your data in and train your team (the Deliver module, on its own). We build only where a tailored system is worth it.

06Where is the data hosted, and is it safe?

In the European Union, with daily backups, tested restores and role-based access, so each person sees only what their job needs.

07Do you use artificial intelligence?

Only where it clearly saves time, such as reading documents or drafting replies, and we always tell you where and how. We use providers whose terms exclude training their models on your data.

08Can the project be funded with EU grants?

We provide the process analysis and a fixed-price offer for your application. We don't write funding applications, and the price is the same with or without a grant.

09Do you work with companies outside Sibiu?

Yes, anywhere in Romania and abroad, online, in Romanian or English. On-site days are planned in advance.

10Why is Build shown as "from"?

Because every company works differently. The price shown is where a project of that size starts. After the Map you receive one fixed price in writing, and it does not change unless you ask for a change.

11Why do prices differ by region?

Prices follow the market in each region, and in every region they stay below what local freelancers and agencies charge for the same work. Outside Romania we work remotely, in English, and invoice in euro to businesses.

12Do you also build apps for individuals, students or young people with an idea?

Yes, for well-defined projects: from an idea to a working first version. Write to us and tell us what you have in mind. If you are under 18, a parent or legal guardian takes part in the agreement.

// Next step

Book a 30-minute
process review.

Free, on site or online. You leave with a clear view of where time is lost and what it would take to fix it.

phone+40 752 180 077e-mailhello@officeSibiu, Româniareplywithin one business day